Privacy Policy

PRIVACY POLICY

Confidentiality and security are RAM NARAYAN’s core values and we therefore undertake to ensure the User’s privacy at all times and not to gather any unnecessary information. Below we provide all the information necessary regarding our Privacy Policy in relation to the personal data collected, explaining:

- Who is the processor of your data.

- The purpose for which we gather the data requested.

- What is the legitimisation for their processing.

- The length of time we store the data.

- Who your data are assigned to.

- What your rights are.

1. Data controller: 

RAM NARAYAN SL (B63360358)

C/Boqueria, 25, local 2

08002, Barcelona 

info@platayminerales.com 

 

 

2. Purposes, legitimisation and storage of the processing of data sent via the:

• CONTACT FORM.

Purpose: To provide the means for contacting us and answering your requests for information and also to send you information on our products, services and activities via digital media (Email, SMS, WhatsApp), if you check the acceptance box.

Legitimisation: The user’s consent when requesting information via our contact form and checking the acceptance box for the sending of information. 

Retention: Once your request has been resolved via our form or answered by email, if no new processing is generated and having accepted receipt of commercial communications until the user requests their de-registration.

• REGISTRATION FORM. 

Purpose: To process and manage your registration as a registered user. The purpose of registration is to facilitate your future purchases by storing your data and keeping you informed about our products, offers, discounts and events, including by digital media.

Legitimisation: The user’s consent when registering using our form and legitimate interest in maintaining you informed of our products, offers and discounts as a registered user.

Retention: While the user is registered. Until such time as you exercise your right to oppose the sending of commercial information or de-register as a user.

• SENDING OF EMAILS.

Purpose: To answer your information requests, deal with your requests and answer any inquiries or doubts.   

Legitimisation: The user’s consent when requesting information via our email address.

Retention: Once your email request has been answered, if no new processing has been generated.

• PURCHASING FORM

Purpose: a. To process and handle the delivery of our order, payment and related administrative tasks. b. To send you information concerning our services, activities, including by digital media. 

Legitimation: a. Execution of the product sale contract. b. Legitimate interest of the controller to inform clients about our products, services…

Retention: a. While the contractual relation is in effect and thereafter during the legally required storage times to attend to any potential liabilities. b. Until such time as you exercise your right to oppose the sending of commercial information.

• NEWSLETTER SUBSCRIPTION.

Purpose: To send you our newsletter and information on our products, services and activities via digital media, if you check the acceptance box.

Legitimisation: The user’s consent when subscribing to our newsletter. 

Retention: Until the user requests their de-registration.

 

Obligation to provide your personal data and the consequences for a failure to do so.

The supply of personal data requires a minimum age of 14 years, or, if applicable, sufficient legal capacity to enter into a contract.

The personal data requested are necessary to manage your requests and/or render the services that can be contracted and therefore any failure to do so signifies we cannot attend to you correctly nor provide the service requested. 

3. Recipients of the data

Your data are confidential and will not be transferred to third parties unless legally required.

4. Rights in relation to your personal data

Any person may withdraw their consent at any time after granting it for the processing of their data. Under no circumstance does withdrawal of consent affect the execution of the subscription contract or the relations established previously.

Likewise, you may also exercise the following rights:

- Request access to your personal data or rectification of same when inaccurate.

- Request their deletion when, amongst other reasons, they are no longer necessary for the purpose for which they were governed.

- Request the limitation of processing in certain circumstances.

- Request opposition to the processing of your data due to your particular situation.

- Request data portability when so provided in law. 

- Other rights recognised in applicable law.

Where and how to exercise your Rights: By writing to the party concerned at their postal or electronic address (provided in section A), indicating the reference “Personal Data”, specifying the right to be exercised and with regard to which personal data.

In the event of any dispute with the company with regard to the processing of your data you may lodge a claim with the Data Protection Authority (www.agpd.es).

5. Cookies

This website uses technical, personalisation, analysis and advertising cookies, both its own and those of third parties, which process connection and/or device data, as well as browsing habits for statistical and advertising purposes.

Therefore, when you access our website, in compliance with article 22 of the Law on Information Society Services, by processing the aforementioned cookies, we have asked for your consent to their use and provided information about them.

6. Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the necessary measures of a technical and organisational nature to ensure the security of your personal data against alteration, loss and non-authorised processing and access.

7. Updating your data

It is important you inform us whenever there has been any modification so we may update your personal data; otherwise we cannot be liable for the accuracy of same. 

We shall not be liable for the privacy policy regarding the personal data you may supply to third parties via the links on our webpage.

This privacy policy may be modified to adapt them to any changes on our website together with any legal or jurisprudential modifications regarding personal data which may appear, and you are therefore requested to read this policy every time you supply your data via this Website.

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