Payment and payment periods

PAYMENT AND PAYMENT PERIODS

The following form of payment is accepted: 

  1. Bank transfer: by making a deposit of the total amount of the purchase in the current account indicated.
  1. Bank card operation with manual dataphone "Key Entry"

Once the payment has been made, you have to send by email a bank proof of your purchase to info@platayminerales.com.

Payments are prior to the delivery of the product, so RAM NARAYAN will not provide the requested product until it has received the payment of the same. RAM NARAYAN reserves the right to cancel temporarily or definitively the services provided, in case of any incident regarding the payment of the same. Delivery information

Once we have received proof of payment, the order will be sent by NACEX (in the Iberian Peninsula) with ENacex (24 h working days) and FEDEX with International Priority (24-48 hours depending on the area to be sent, working days).  Deliveries will be made to the specified address and RAM NARAYAN SL will provide the customer with a delivery locator to facilitate delivery.

If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.

For the purposes of these terms and conditions, delivery shall be deemed to have taken place or the order to have been delivered at the time when the recipient or third party indicated by the customer acquires material possession of the goods. If the addressee is not at the indicated place, a new delivery will be scheduled and collection at the nearest office may be arranged with NACEX. 

FREE SHIPPINGIN SPAIN
FOR IBERIAN PENINSULA 200€.
PERSONALISED DESIGNS
DISIGN YOUR JEWELRY.
SUPPORT OFFLINE & ONLINE
MONDAY TO FRIDAY 09:00 TO 18:00